Title: loading photos
Last modified: August 30, 2016

---

# loading photos

 *  Resolved [sleeneys](https://wordpress.org/support/users/sleeneys/)
 * (@sleeneys)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/)
 * Hello! I’m loading photos and just received this message for some photos:
    “DSC_0767.
   jpg” has failed to upload due to an error File is empty. Please upload something
   more substantial. This error could also be caused by uploads being disabled in
   your php.ini or by post_max_size being defined as smaller than upload_max_filesize
   in php.ini.”
 * What does this mean? I am going through HostGator. When I signed up, I told them
   that I would be loading a lot of photos for my jewelry/products, so I think they
   gave me enough…
    Please let me know what I need to do when you get a chance. 
   Thank you so much!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [accuwebhosting](https://wordpress.org/support/users/accuwebhosting/)
 * (@accuwebhosting)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336567)
 * Hi,
 * Have a look in your php.ini file and make sure that:
 * file_uploads = on
    upload_max_filesize = 128m (appropriate value) post_max_size
   = 130M (appropriate value)
 * Thanks,
 *  Thread Starter [sleeneys](https://wordpress.org/support/users/sleeneys/)
 * (@sleeneys)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336568)
 * I am so sorry to be so ignorant, but where do I find that file? I created a child
   theme (using a plug-in that created it for me) for Virtue…
 *  [accuwebhosting](https://wordpress.org/support/users/accuwebhosting/)
 * (@accuwebhosting)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336573)
 * Hi,
 * You would find php.ini file under public_html folder. You can access public_html
   folder either through cPanel or FTP.
 * You can also ask your web hosting provider for the php.ini options I mentioned
   in previous reply.
 * Thanks,
 *  Thread Starter [sleeneys](https://wordpress.org/support/users/sleeneys/)
 * (@sleeneys)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336580)
 * Thank you VERY much!!!
 *  Thread Starter [sleeneys](https://wordpress.org/support/users/sleeneys/)
 * (@sleeneys)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336694)
 * Me again. Ok, so I just spoke to HostGator. They’re telling me that I need to
   upgrade to an $80/month package, which I cannot afford.
    I don’t have that many
   pics loaded. Why have I hit my limit? Do you have any advice? I am at my wit’s
   end….
 *  [accuwebhosting](https://wordpress.org/support/users/accuwebhosting/)
 * (@accuwebhosting)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336730)
 * There is a default upload limit (for an individual file) set in PHP.ini by HostGator.
   Your some of the images may be exceeding that one.
 * I believe that HostGator might have suggested you to go for VPS hosting. If you’ve
   a small website, you don’t need to go for such a big package. You can just ask
   HostGaotr what is the max upload limit for an individual file? Downsize all your
   files that are exceeding HostGator permissible limit and you’re done with this.
 * _[Moderated]_
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336731)
 * [@accuwebhosting](https://wordpress.org/support/users/accuwebhosting/), Thanks
   for the support, but can you avoid advertising your services? Also, if you talk
   about which hosting providers are better than others then you’ll soon find this
   thread closed.
 *  Thread Starter [sleeneys](https://wordpress.org/support/users/sleeneys/)
 * (@sleeneys)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336828)
 * Thanks so much!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘loading photos’ is closed to new replies.

## Tags

 * [Photos Not Loading](https://wordpress.org/support/topic-tag/photos-not-loading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 3 participants
 * Last reply from: [sleeneys](https://wordpress.org/support/users/sleeneys/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/loading-photos/#post-6336828)
 * Status: resolved

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