• jefferson12

    (@jefferson12)


    for a 199 kB image file now taking more than 5 minutes to convert…. not to recommend.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @jefferson12

    Thank you so much for your patience and I am sorry to hear about the issue!

    Can you please clarify if you have asked for help on our Support Center? If not please feel free to contact us. We do our best to help and are usually able to resolve this kind of issue.

    Best Regards,
    Ioanna

    Plugin Author WP Media

    (@wp_media)

    Hi @jefferson12

    I’m following up to see if I left any of your questions about Imagify unanswered?
    If all is well, there’s no need to reply, and I will just close our conversation.

    If you still have issues with optimization, you can also follow this guide in order to resolve it – https://imagify.io/documentation/optimization-is-stuck/

    ​Let me know if you need any further assistance, I am happy to help.

    Best Regards
    Marko

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this review.