Hi @jefferson12
Thank you so much for your patience and I am sorry to hear about the issue!
Can you please clarify if you have asked for help on our Support Center? If not please feel free to contact us. We do our best to help and are usually able to resolve this kind of issue.
Best Regards,
Ioanna
Hi @jefferson12
I’m following up to see if I left any of your questions about Imagify unanswered?
If all is well, there’s no need to reply, and I will just close our conversation.
If you still have issues with optimization, you can also follow this guide in order to resolve it – https://imagify.io/documentation/optimization-is-stuck/
Let me know if you need any further assistance, I am happy to help.
Best Regards
Marko
