Load Speed
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Hi
Love the app and it works well, but before I go ahead and persuade my bosses to let me spend some money on doing this even better I have one small issue.
The loading times on my page are really slow. Is this down to the sheer a, punt of data? I’ve tried separating the tables out but this doesn’t seem to make it nay better.
Is there a way I can speed things up?
Any help appreciated.
The page I need help with: [log in to see the link]
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Hello,
We can see you got multiple Tables here on the same Page.
Can you try to count approximately how many rows all the tables on the page have in total?
If they have approximately a couple of thousand rows in total on this page combined;
If you use the free/Lite version of the Plugin and if your Tables on the Page ( the total number of rows from all tables on the same Page) have around a couple thousand rows, you can try our Cache and Auto-Update Cache Feature;This can help with performance, but only up to around 5 to 6 thousand rows.
If your table(s) get larger than that, and if you reach the limits of your Hosting Server ( such as extremely slow load or crash of the Page), then you would need to try the premium Plugin’s server-side processing, there is no other way to solve that specific issue.
The reason is, with non-server-side tables, when the row count goes over a certain number, you can reach the limit of the Hosting Server, if you encounter extremely slow table load, or even crash the browser;
because in that case, all the rows are loading at the same time via the HTML of the browser Page; compared to server-side processing Tables, they use an Admin-Ajax call to only load one Table’s page at a time, which is useful for very large tables, but that would require you to move to SQL based Tables and import your Excel/CSV data in the Database.
We are unable to go into further detail about that here since that is a premium feature and this Forum is only for the Lite Plugin Support.
If you need more details/advice about that, please open a ticket on our main Support platform here and one of our Agents will respond as quickly as possible.If you don’t have a licence (or if it expired), please open a pre-purchase ticket which doesn’t require a purchase code.
Premium products are not supported in these forums, as per this comment by WordPress.org moderators.
Thank you for understanding.
Kind regards.
Hi
Thanks for getting back to me. I can’t open a support ticket as it’s saying my email is registered, so when i click the link it ask me for a purchase code.
Can you suggest which package would be best for me due to the info you can see on those pages? We have thousands of lines of data in those tables. I could split the data across pages per brand (shown in the tabs) if that would make it easier.
Thanks
WayneHi Wayne,
I am sorry, but due to the strict guidelines, we are not able to go into any details about our premium licence plans here.
Premium products are not supported in these forums, as per this comment by WordPress.org moderators.
If you wish to compare our plans and see exactly which features are included, you will see a comparison list of them, in your Plugin back-end in the “Lite vs Premium” Page.
Basically, as we advised before, to summarize :
– If the total number of rows from all tables on the same Page do not go over several thousands, approximately ~5 thousand rows – in this case, you can try our free Feature “Cache and Auto Update cache” in your Tables.
That can help a lot with loading performance, but only up to that point.
If the total number of rows on your Page goes over ~5 to 6 thousand rows, then you would need to try our server-side processing, because it uses AJAX calls to only load one Table’s page at a time.
Yes, if you split your tables onto multiple Pages – for example, if one table has 2 to 5 thousand rows, you can have Page 1 only for this Table and activate our “Cache” Feature on it.
Then, on another Page, let’s say if you got two tables, each has ~2000 rows, that can also work, if you enable our “Cache” feature on both of them.
So as long as you don’t experience extremely slow load or freeze the Page, you can test how much your Hosting server and WordPress can handle.
If you reach the point where you need to try our Plugin’s premium version, the features you need to have server-side tables are :
– Creating editable tables by importing CSV, Excel or Google Sheet table data.
That is if you wish to have source data on CSV/Excel/Google Sheet and import it to make a Manual table in your SQL database.
– Creating and filling in the tables manually.
– And Update manual tables from source files.
You will find all these under the “Lite vs Premium” in your back-end Plugin Page, so you will see which plans have them, and decide what is best.
2. In regards to being unable to open a pre-purchase ticket :
If our Ticksy Support System already recognised your Email, just go to “Sign in”, then hit “forgot password” button, then hit “Reset my Password” and it will send you a ‘recovery Email’.
Then you can use this to re-log in your existing Support Account and it should allow you to create a pre-purchase wpDataTables category ticket.
It is the only way to get more details about any premium features.
Let us know if you still get any issue to open a ticket there and we can advise.
Just make sure to not share any sensitive details here, since it is a Public Forum.
Thank you.Hi
Thanks for your help.
I’ve split the data over several pages and it’s helped speed things up.
We’ll see how that goes for now.
Thanks for your help.
WayneHi Wayne,
Just a small follow up to check how it is going.
It seems you managed to resolve this by splitting the number of total rows per each page, that sounds as a good plan.
Let us know if you encounter any further issues on that subject.
Thank you.
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