Title: Live Traffic Errors since Update
Last modified: August 21, 2016

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# Live Traffic Errors since Update

 *  [bcr8tive](https://wordpress.org/support/users/bcr8tive/)
 * (@bcr8tive)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/live-traffic-errors-since-update/)
 * Hi
 * Having some issues with live traffic since the most recent update:
 * #1 When I tried to use the 1st caching option, “Enable Basic Caching” I had NO
   live traffic logs until I disabled it. I was receiving a message that said Traffic
   Logging was disabled” – not sure if that is SUPPOSED to happen since I hadn’t
   used it yet. I was trying to work with Google page speed insights and wanted 
   to see if that helped. It took a while before I thought to shut that back off
   and then my logs were back.
 * **#2 and more important **– When clicking on any IP address in the traffic log
   area, the page hangs for several minutes trying to load – sometimes it completes
   and loads and other times it doesn’t. I see the message – “Call to Wordfence 
   API to resolve IPs failed: We received an error response when trying to contact
   the Wordfence scanning servers.”
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * (@mmaunder)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/live-traffic-errors-since-update/#post-4991709)
 * 1: Live traffic is disabled when you have caching enabled.
 * 2: Does this happen every time you click an IP or roughly how often?
 * Regards,
 * Mark.
 *  Thread Starter [bcr8tive](https://wordpress.org/support/users/bcr8tive/)
 * (@bcr8tive)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/live-traffic-errors-since-update/#post-4991717)
 * Hi Mark,
 * I only check the logs once or twice per day – & then I only click an IP, if or
   when I see one doing something it shouldn’t be…
 * Since the update the lag has been consistent, it seems to take a long time for
   the logs to even load – then, I got through once out of 3 times yesterday – and
   I just did one now and received the same process – and same message – it couldn’t
   connect to Wordfence scanning servers… then another got through… it’s very haphazard.
 * Thank you.
 *  Plugin Author [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * (@mmaunder)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/live-traffic-errors-since-update/#post-4991780)
 * Anyone else having this problem? I’ll investigate it on our end and see if I 
   can find a cause.
 * Thanks for the data [@bcr8tive](https://wordpress.org/support/users/bcr8tive/)!
 * Regards,
 * Mark.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Live Traffic Errors since Update’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Mark Maunder](https://wordpress.org/support/users/mmaunder/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/live-traffic-errors-since-update/#post-4991780)
 * Status: not resolved