Support » Plugin: Wordfence Security - Firewall & Malware Scan » Live Traffic empty

  • Oclair

    (@oclair)


    Live Traffic no longer displays visitors, just refreshes nothing

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wfscott

    (@wfscott)

    @oclair

    This is typically due to a plugin/theme conflict.

    Try these:

    First, try accessing the back end with a different browser and see if the issue persists.

    Also, you can test for a plugin conflict by using the Health Check & Troubleshooting plugin. Once activated, click Troubleshoot underneath the Wordfence plugin in the plugins section. Your site’s backend will then act as if just Wordfence is enabled. You can disable Troubleshooting mode via the top admin bar on the site.

    Alternatively, instead of using Health Check, you can disable the other plugins on the site one at a time if you’re able to do so.

    If you notice no change, I would recommend a reinstall to see if that does it.

    Also, be sure to check your browser’s console on the Live Traffic page and look for errors in red. (https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console)

    Scott

    Thread Starter Oclair

    (@oclair)

    7.4.7 – April 23, 2020
    Improvement: Added the state/province name when applicable to geolocation displays in Live Traffic.

    It works in Safari but not Firefox (with lovely plugins including Privacy Badger). It worked before the last update which indicated in the release (see above) there were changes made to the live tracker.

    Have a nice day!

    Thread Starter Oclair

    (@oclair)

    Thread Starter Oclair

    (@oclair)

    I figured out more about the “BUG”!

    The rendering issue only occurs when the browser window is small, I made it wider and poof the live feed renders again!

    So compact view of the live feed needs a look at, atm it’s broken!

    Have a great day!

    Thread Starter Oclair

    (@oclair)

    Yea even on a different browser the “Change/improvement” to live tracker broke it.

    Reliable over bling please!

Viewing 5 replies - 1 through 5 (of 5 total)
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