Support » Theme: GivingPress Lite » Live Preview Limited Options/Not Responsive

  • Hello,

    I’ve been tasked with updating a *very* old site, and I’m hoping to transition to the Givingpress theme. It’s lovely, thank you for sharing it!

    The theme it was using doesn’t natively support menus, so I’m trying to rebuild as much as I can in Preview mode before going live. However, none of the homepage features work when I apply them. I can’t create featured pages; when I change the options in Customizer nothing happens. No one else on the forum seems to have had this issue.

    If there is something simple I’m missing please let me know.

    I have the latest version of the theme and WordPress installed, I’ve tried clearing my cache, and I’ve also deactivated all plugins. My home page is set to a static page. No luck.

    Thank you for your guidance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author Organic Themes

    (@organicthemes)

    Hi @countnola,

    Thanks for using the GivingPress Lite theme and the kind words.

    I believe this may be because you haven’t set a page with the “Home” page template applied.

    1. Within the Live Preview, click the Homepage Settings tab.
    2. Make sure the homepage is set to display “A static page”.
    3. Select a page you would like to display as your homepage.

    Please note: The page you select to display as your homepage should have the “Home” page template applied.

    I hope this helps. Thanks!

    Thanks for your response!

    So, my homepage settings were correct, but I don’t appear to have the option to apply templates in Live Preview. I see on your website that I should have a tab for Page Options or something of that nature, but there is no place in the menu to apply templates. Perhaps this is a feature only available once the theme is active?

    Here is a screenshot of available menu options.

    Live Preview Menu Screenshot

    Theme Author Organic Themes

    (@organicthemes)

    No problem.

    That is probably the case. You could try installing the Customize Posts plugin, https://wordpress.org/plugins/customize-posts/

    That plugin should allow you to set the page template within preview mode.

    Thanks!

    I activated the site, and installed the Customize Posts plugin. I now have complete access to all templates, and it works beautifully. Not sure if it was the plugin or the Live Preview, but problem solved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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