Support » Plugin: WCFM Marketplace - Best Multivendor Marketplace for WooCommerce » Live chat with admin – vendor

  • Resolved shenalorlof

    (@shenalorlof)


    I need a way which Vendor should be able to start a chat with admin. How to get this done? I dont see any way where Vendor can start to Live chat with admin in any case

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author WC Lovers

    (@wclovers)

    WCFM Ultimate chat module allow Admin to initiate live chat with vendors as well.

    Thread Starter shenalorlof

    (@shenalorlof)

    Im and ultimate user. Tell me how a VENDOR can start a chat with and admin.

    Thread Starter shenalorlof

    (@shenalorlof)

    Hello? Can someone teell me how a VENDOR can start a chat with and admin. I’m an ultimate user. And there’s now way I can see like that

    Plugin Author WC Lovers

    (@wclovers)

    Please create premium support ticket for such queries. We are not allowed to provide premium addons support over this forum.

    Thread Starter shenalorlof

    (@shenalorlof)

    1. I can but it will take long time to reply
    2. You all will say it need customization to pay for it.

    Please tell me will it help me if I open a premium ticket and I won’t get to know any mentioned above.

    Thread Starter shenalorlof

    (@shenalorlof)

    Hello?
    1. I can open a ticket but it will take a long time to reply
    2. You all will say it needs customization so pay for it.

    Please tell me will it help me if I open a premium ticket and I won’t hear any mentioned above.

    Plugin Author WC Lovers

    (@wclovers)

    1. I can open a ticket but it will take a long time to reply

    – It may take upto 48 hours for any reply.

    2. You all will say it needs customization so pay for it.

    – If your requirement require customisation then our support agent will tell you. It’s not possible to provide all custom requirement in free.

    Thread Starter shenalorlof

    (@shenalorlof)

    Dear supporter,

    Just make sure that this requirement doesn’t need a paid customization. Then I’ll open a ticket and it takes more than 48 hours. Like almost a week. Please reply a YES need a paid customization or a NO. So it worth to wait a week.

    Thank you

    Plugin Author WC Lovers

    (@wclovers)

    By default WCFM does not have any option for vendors to initiate live chat with Admin. There has only for sending Direct Message.

    This will require paid customisation.

Viewing 9 replies - 1 through 9 (of 9 total)
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