Support » Plugin: 3CX Live Chat » Live Chat Icon Won’t Show Up In Dashboard Menu

  • I installed this plugin on my test website and worked fine, went to install it on my current website and the Chat icon appears in the bottom right of my website but I can not access the Live Chat settings in the backed of my site.

    The live chat icon does not appear in the grey bar on the left side of my dashboard menu where Home, Posts, Links, Media, Pages and other plugins are.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wp3cx

    (@wp3cx)

    Hi @awrx1023 ,

    This is certainly not normal. Have you tried logging in from an incognito window just to test?

    Can you access it via a direct link? (WEBSITE_URL/wp-admin/admin.php?page=wplivechat-menu-settings)

Viewing 1 replies (of 1 total)
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