• In my registration form is a field named “Zustimmung” (approval, consent).
    It has to be checked (because of DSGVO/GDPR) before sending the form.
    That works fine, but in the email to admin there I can’t see, that the user agreed.
    I dont’t know why and can’t find the mistake.
    Please help me.

    Screenshots for you:

    1. empty registration form [register_form.PNG]
    2. the field “Zustimmung” [register_form2.PNG]
    3. filled out registration form (before sending) [register_form3.PNG]
    4. email to admin [register_form4.PNG]

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter merlin1764


    Hmmmm … nobody here to help?

    Plugin Support Ultimate Member Support


    Hi @merlin1764,

    Have you set this field as required?
    Since it’s not possible to submit a form without checking this box, why do you need to see this checkbox?


    Thread Starter merlin1764


    Yes, look at Screenshot 2, I set it.
    You only can sent the form when checking the box.
    I tried this with a registration.

    But it’s not in the mail, all other field are correct.

    According to German law, you must be able to prove that the user has consented to the GDPR etc.

    Plugin Contributor Champ Camba


    Hi @merlin1764

    Sorry for the late response. We’ve been busy getting through the support backlogs. Could you please tell me if you’re still having issues with the latest version 2.1.11.

    Feel free to re-open this thread by changing the status to “Not Resolved” so we can get back to you.


    Thread Starter merlin1764


    The problem still exists, I tried it a few minutes ago.
    I opened two new thread 2 days ago …
    1. this problem
    2. how to fight against fake registrations (new problem)

    Thread Starter merlin1764


    Still waiting fpr a solution 🙁

Viewing 6 replies - 1 through 6 (of 6 total)
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