Hello, Up till a few weeks ago everything was working fine, but then LiteSpeed stopped turning jpg’s into webp’s. In the last couple of weeks I tried all sorts of things, but nothing solved the issue. Quic Cloud says all is fine. But for instance the header image on the homepage, is not turned into webp. I’m not a programmer and am at a loss on what to do now. Thank you for your help,
kind regards, Anne
The page I need help with: [log in to see the link]
Sorry for late answering @annevisc I saw you have “All in One WP Security”, for testing purpose please disable the plugin and test if webp images will appear(in source of page).
Hello Litetim, Thank you for your help. Disabling All in One Security does not help. (I tried it anyway, just in case) The image you tried was uploaded when the plugin was still working. You may look at this image: https://annevis.com/wp-content/uploads/2025/01/love_romantic_rose_valentines_candle.jpg It sits on top of the sidebar on the homepage. Thank you.
It says that all images are gathered. And it says clean up unfinished data 186. This is on the LiteSpeed Cache Image Optimization v6.5.4 page. In the media library, it shows previously uploaded images as Orig and WebP with the percentage of saved space. The newer images have flat stripes and no data. I don’t know, but it seems very unlikely that all of a sudden there would be no savings any more because the webP would be bigger? Report number: TBMUVDPT Report date: 01/29/2025 20:41:07 Thank you for your help, Litetim, much appreciated!
Just an update for now: thank you very much, @qtwrk I am very grateful to you for pointing out to me that my images are not visible on my website. I had no idea. So I find the whole situation very complex. I have been talking with my host and they say the image problems are solved, that is the images are visible again. I hope that also applies to newly added images. Then QuicCloud suddenly mentioned in some hidden area that they are having problems. So I have been communicating with them as well, for several days. I am not sure if I can trust these guys to be honest. My host had several IP addresses for them blacklisted (I assume there is a reason for that). They have been whitelisted, but the thing still did not work. Also, they say there is a problem because I cannot use All in One Security plugin. They have a long list of things you need to do or can’t do. So because of the incessant problems I am getting close to a breaking point. I am still testing one thing with the security plugin and if QuicCloud then again starts to malfunction, I may have to look for another image caching plugin. Really sad, because all was working fine and then for some unknown reason stopped. Do you have an option to keep LiteSpeedCache without QuicCloud? Thanks so much for your patience and help!
Thanks, @qtwrk . So it has been a bit of a mess with several problems going on simultaneously, but I finally figured it out. It has indeed to do with WP security, but just one setting in the PHP rules of the firewall.
