• Resolved jwjo

    (@jwjo)


    Hi there,

    I realised that my Image Optimisation seems to be stuck. I have tried to click on “Clean Up Unfinished Data” and then “Send Optimisation Request” but the results always come back the same – please see below. What am I doing wrong?

    Optimisation Status

    Images notified to pull: 200 groups (1769 images)

    Last pull initiated by cron at 04/13/2024 00:05:57.

     Clean Up Unfinished Data: 1769 images

    Screenshot here: https://prnt.sc/XzE0sTgS9p_6

    Any help would be much appreciated. Thank you for your time.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the repor tnumber

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    , and what happens if you click the “pull image” button ?

    Thread Starter jwjo

    (@jwjo)

    Hi there,

    Thanks so much for your reply. I’m not sure if there was something you did from your end yesterday as there seems to be some progress. However, it seems to be stuck again.

    This is the report number as you have requested:

    Report number: MRQYLGSM

    Report date: 04/16/2024 11:30:43

    The Pull Image button is greyed out for me. I tried clicking on it but nothing happens.

    This is a screenshot of the current progress: https://prnt.sc/0iusz0HSRRI3

    Thank you so much again for your time in advance.

    • This reply was modified 2 months, 1 week ago by jwjo.
    Plugin Support qtwrk

    (@qtwrk)

    origin server IP is xxx.xxx.177.59 ?

    Thread Starter jwjo

    (@jwjo)

    Hi there, yes that is correct.

    origin server IP is xxx.xxx.177.59 ?

    Plugin Support qtwrk

    (@qtwrk)

    please try create a php file , put it at same dir as your wp-config.php , with code below

    <?php
    
    require( './wp-load.php' );
    $args = array(
      'timeout'   => 100,
      'blocking'  => true,
      'sslverify' => false,
      // 'cookies'   => $_COOKIE,
    );
    
    $url = 'https://domain.com/wp-admin/admin-ajax.php?action=async_litespeed&nonce=123123123&litespeed_type=imgoptm_force';
    $result = wp_remote_post(esc_url_raw($url), $args);
    
    var_dump($result);

    replace domain.com to your actual , open it in browser, see what it returns.

    Thread Starter jwjo

    (@jwjo)

    Hi there,

    Is this what you were after? Please see link here

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 7 replies - 1 through 7 (of 7 total)
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