Support » Plugin: LiteSpeed Cache » LiteSpeed Cache blocking a plugin

  • Resolved SRD75

    (@srd75)


    Hi Folks,

    When LiteSpeed Cache is activated, the WooCommerce Extra Product Options plugin is missing from the backend and frontend.

    If I go to LiteSpeed > Page Optimisation > Tuning, and whitelist:

    CSS: /wp-content/plugins/woocommerce-tm-extra-product-options/assets/css/epo.min.css

    JS: /wp-content/plugins/woocommerce-tm-extra-product-options/assets/js/epo.min.js

    the issue remains, even after clearing the LiteSpeed cache.

    Help appreciated.
    Steve

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please provide the report number ?

    You should be able to get it in Toolbox —> Report

    Best regards,

    Hi.

    I go to Toolbox > Report, click “Send to LiteSpeed”, the page reloads and nothing else happens, no report number either.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Hi,

    Could you please go to admin area , left-side bar —> LiteSpeed Cache —> Toolbox —> [6] Debug Settings

    in this page:

    set Debug Log to Admin IP Only

    add your IP into Admin IPs (you will see your IP below.)

    set Debug Level to Advanced

    save changes.

    Now go to [7] Log View, click on admin-bar LiteSpeed Cache —> Purge All

    then click button [D] Clear Log , keep this window open, don’t close it nor navigate away from it.

    Now ,open a new window, go to report page , and send to LiteSpeed again.

    after that , go back to Log View window and refresh this page, you should see the debug log is showing up.

    Then please copy all the text , paste it into https://paste.ubuntu.com/

    then post the link it generated for you.

    Best regards,

    SRD75

    (@srd75)

    Hi Folks,

    This problem has been resovlved in the interim, probably due to an updated version of LiteSpeed Cache.

    Thanks again for your support, and excellent plugin.

    Cheers,
    Steve

Viewing 4 replies - 1 through 4 (of 4 total)
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