Support » Plugin: Event Tickets » List view No of tickets not counting down/decrerasing

  • Resolved willcurrie


    I’m using standard events cal and event ticket plugins set up with tribe commerce. My default calendar view is set to list. I have discovered that my event in the list shows the total number of tickets (capacity) that I set for the event as for example “4 tickets left” next to the buy now button. When I buy tickets this number does not decrease it still shows the capacity not the available number. If i click into the event details it shows the correct number of tickets available (if I’ve bought 2 tickets of the 4 then it shows 2 tickets available. The tickets have been issued and emailed out and I can see my 2 tickets at the bottom of the single event page.

    In the back end the event shows the correct capacity 4 and the correct availability 2 and the two bookings I have made as 2 attendees.

    I have tested with all other plugins disabled and using the 2017 theme and the issue remains even after clearing the browser cache. calendar and ticket plugins are up to date. I would like to resolve this before I go live with the site.

    The page I need help with: [log in to see the link]

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