Support » Plugin: WooCommerce » List of products in ‘Out of stock’ while they have stock

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  • Plugin Support Elvira K

    (@treibalen)

    Hi there @alexisfontana,

    On this page: https://eleganthome-deco.com/categorie-produit/art-de-la-table/bambou/boites-et-pots/, I have a list of products with the ‘Out of stock’ icon. When you click on a product concerned, each variant of the product has stock and the customer can order.

    Yeah, I see the same on your site. For example, this product has all variations in stock:

    https://cld.wthms.co/Xro3jR
    Link to image: https://cld.wthms.co/Xro3jR

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
     
    The best way to determine this is to:
     

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Refresh your shop page to see if the labels are still there

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    P.S. In your case I’d definitely start with testing after switching your theme to Storefront.

    Let us know how that goes!

    Plugin Support Elvira K

    (@treibalen)

    Hi there @alexisfontana,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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