List Drop Down Menus Not Showing

  • Resolved Divan

    (@divan-web-devine)


    1 year ago

    Hello,

    When logged into the admin area and attempting to add new contacts, the select/drop down menus aren’t showing – it’s simply showing plain text (i.e. the name of the drop down menu, one cannot select the preferred list).

    We have deactivated all plugins, activated a default theme, etc.

    We assume the plugin requires an update?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Anupam Khatua

    (@anupamkhatua)

    12 months ago

    Hi @divan-web-devine,

    Thank you for bringing this issue to our attention!

    After investigating, we have resolved the problem with the newly added contact list dropdown menu that you recently shared with us. The fix will be included in our next release, which is scheduled for next week.

    Best regards,

    fbayog

    (@fbayog)

    12 months ago

    Hi,

    We are encountering the same issue with the dropdown menus since updating to 5.8.6. Just commenting here so I can follow-up and retest when the new version is released.

    Thank you

    Thread Starter Divan

    (@divan-web-devine)

    12 months ago

    Hi @fbayog,

    We have noticed the same, thank you.

    Hopefully, it will be solved with the next release.

    Anupam Khatua

    (@anupamkhatua)

    11 months, 4 weeks ago

    Hi @divan-web-devine , @fbayog,

    Thank you for your support and patience!

    We are pleased to inform you that we have released a new version of the plugin, version 5.8.7. This update includes a fix for the issue related to the Subscriber list status when using the dropdown while editing contacts on the audience page.

    We recommend updating to the latest version of the plugin. After updating, please check if the issue has been resolved. If you still encounter any problems, we will investigate further.

    We look forward to hearing your feedback!

    Thread Starter Divan

    (@divan-web-devine)

    11 months, 4 weeks ago

    @anupamkhatua,

    Thank you for your feedback – we really do appreciate it.

    It is working like a charm.

    Anupam Khatua

    (@anupamkhatua)

    11 months, 4 weeks ago

    Hi @divan-web-devine,

    Thanks for your confirmation. Awesome! I’m glad to hear that the inquiry has been resolved!

    Whereas, I hope you’re enjoying the Icegram Express plugin.

    Could you please do us a BIG favor by sharing your experiences with us and leaving a review here? It’ll hardly take 2 minutes and will surely make our day.

    Thank you in advance.

    Thread Starter Divan

    (@divan-web-devine)

    11 months, 4 weeks ago

    Thank you, we have placed a review.

    Anupam Khatua

    (@anupamkhatua)

    11 months, 4 weeks ago

    Hi @divan-web-devine,

    Thank you for adding your review and sharing your experience with us! We’re thrilled to hear that you’re enjoying our plugin.

    fbayog

    (@fbayog)

    11 months, 4 weeks ago

    I can also verify this fixed the issue for us, thank you! Will leave positive feedback, this plugin has been great for my clients.

    Anupam Khatua

    (@anupamkhatua)

    11 months, 4 weeks ago

    Hi @fbayog,

    Thank you for your confirmation!

    I am waiting for your positive feedback. Please let us know if you need any further assistance in the future; we are here to help you in any way we can.

    Warm wishes.

Viewing 10 replies - 1 through 10 (of 10 total)

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