• Resolved sophie.sy.li

    (@sophiesyli)


    Hello,

    I used SumoMe wordpress plugin, installed its list builder & welcome mat, connected with mailchimp and disabled double-optin, but I haven’t received the “final welcome email” from that mailchimp list (both from list builder and welcome mat).

    I checked to see if my email was successfully subscribed to that list and it did. On mailchimp I even make sure that the checkbox for “Sending a final welcome email” is checked.

    Do you perhaps have any idea why I didn’t get the email?

    Thanks,
    Sophie

    https://wordpress.org/plugins/sumome/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter sophie.sy.li

    (@sophiesyli)

    Plugin Author Sumo

    (@sumome)

    If you disable double opt-in, I believe you bypass Mailchimp’s process to send that welcome email. I believe that welcome email is triggered by your subscriber confirming through double opt-in.

    I recommend contacting MailChimp on how to send out welcome emails when you bypass double opt-in.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘List Builder / Welcome Mat Mailchimp disabled double optin.’ is closed to new replies.