• Resolved dariatheinfinity

    (@dariatheinfinity)


    the links in the footer don’t work on mobile phone devices.when you click on them you are linked to footer. Desktop and tablet works fine.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @dariatheinfinity,

    I checked your website on the mobile phone and the menu seems to be working.

    Can you explain a bit more about what exactly not working?

    Regards,
    Sweta

    Thread Starter dariatheinfinity

    (@dariatheinfinity)

    Hello, Apologies for delayed response but I have solved the issue 🙂

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @dariatheinfinity,

    I’m glad you figured it out. Thanks for letting us know.😊

    If you need any further help, please doe lt us know.

    Regards,
    Sweta

    mineralO

    (@mineraloxygene)

    Hi @dariatheinfinity , @brainstormteam
    I have the same issue.
    On mobile display I have 2 main issues :
    – the footer links cannot be clicked correctly, we have noticed that the menu bar, even when closed is displaying above the footer and before footer
    – the second issue is linked. when the menu is opened, we have a display issue with the footer as it does not move (on the right) like the main part of the page content.

    Did you have the same issue ?

    Thank you
    Marie

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @mineraloxygene

    As per your description, we tried to reproduce the scenario on our end. But, we were unsuccessful.

    Could you please share the site URL so that we can take a look?

    Also, we recommend reaching out to us through our Support Portal for quicker help or resolution.

    I hope that helps. Looking forward to hearing from you!

    Regards,
    Suman

    mineralO

    (@mineraloxygene)

    Hi @brainstormteam

    We understood that, probably because of the theme, the footer and before footer were inside a section therefore we used the short code to add directly on the footer space.

    Thank you

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    Hello @mineraloxygene

    It seems you have figured it out.

    Do let us know if you have any further queries we are always a Support Ticket away.

    Have a nice day. 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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