Linked image in Rich Slider

  • Resolved castigamatti2

    (@castigamatti2)


    4 years, 1 month ago

    Hi.
    Testing Rich Slider (free version), mixing videos and images. No problems with videos, but when I add an image (pointing to an external url), it appears having a typical “video arrow” in the middle, as if it were a video; if you click on the arrow, all turns to black and it does not link to anywhere. One should add some text and link it, but a visitor usually clicks directly on the image where he/she sees the arrow.
    thx

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author richteam

    (@richteam)

    4 years, 1 month ago

    Dear castigamatti2.

    Thank you for the topic.

    Our priority for us is the quality of customer service and their satisfaction.

    Please, you can give us link to your page where we can see the slider. We need to see the problem in order to solve it. Sorry for bothering.

    We’re waiting for your answer.

    Best, Rich-Web

    Thread Starter castigamatti2

    (@castigamatti2)

    4 years, 1 month ago

    It’s a test-page for now: http://www.centropeguy.org/?page_id=2829

    thx

    Plugin Author richteam

    (@richteam)

    4 years, 1 month ago

    Dear castigamatti2.

    Sorry. Please, can you tell where you put the image through the link, what video you put there? We don’t see any video there.

    We’re waiting for your answer.

    Best, Rich-Web

    Plugin Author richteam

    (@richteam)

    4 years, 1 month ago

    Dear richteam.

    Hope the issue you were facing is already solved in slider, and that’s why you have not replied.

    I am going to close this topic now.
    Please feel free to open a new one “topic” if there is anything else you need help with.
    We will be happy to help.

    Thank you very much.

    Best, Rich-Web.

    Thread Starter castigamatti2

    (@castigamatti2)

    4 years ago

    Simply installed another plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

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