Title: Link Window is blank Last modified: August 31, 2016 --- # Link Window is blank * [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/) * Hi, * i set up some links a long time ago. Just recently rechecked that page and the links open a little (i believe its called ajax) ajax window on that page, where it should display further description, like the image and a button to actually open the link. * right now it only opens an blank white window and nothing in there, except the title. * here is the page I am talking about: * [http://gatetoadventures.com/geocache-challenge-index/](http://gatetoadventures.com/geocache-challenge-index/) * [https://wordpress.org/plugins/link-library/](https://wordpress.org/plugins/link-library/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336261) * Please check the Pop-ups tab of your library configuration to see if the content of the link popup might have disappeared. If the content template is there, please send me a screenshot so I can see it. * Thread Starter [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336379) * Hi, * thats how the pop ups tab for the library looks like * [https://dl.dropboxusercontent.com/u/290972/ll.jpg](https://dl.dropboxusercontent.com/u/290972/ll.jpg) * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336427) * Can you export the Link Library settings for libraries 1 and 2 and share them with me? You will get 2 CSV files by doing this. * Thread Starter [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336432) * here you are. * [https://dl.dropboxusercontent.com/u/290972/settings.zip](https://dl.dropboxusercontent.com/u/290972/settings.zip) * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336434) * Thanks for the settings file. Unfortunately, this did not help. I loaded up your settings and my popup had content. * The next thing to look at is the site logs to see if anything wrong is happening in the background. For that, you would need to turn on the WordPress debug log capability in the wp-config.php file, then look at the file after trying to open a popup and see if you get any error messages. * Thread Starter [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336457) * Notice: The called constructor method for WP_Widget in CP_PostMapWidget is deprecated since version 4.3.0! Use __construct() instead. in /wp-includes/functions.php on line 3718 * Notice: Constant WP_MEMORY_LIMIT already defined in /wp-config.php on line 96 * Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class- sexy-author-bio.php on line 880 * Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class- sexy-author-bio.php on line 881 * Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class- sexy-author-bio.php on line 882 * Notice: Undefined index: in /wp-content/plugins/sexy-author-bio/public/class- sexy-author-bio.php on line 883 * thats all i get. If i click on something to have the pop up come up. I dont see any other error messages and I cant click away the pop up anymore * Thread Starter [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336508) * any update on this? * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336525) * I have not been able to reproduce the issue on my development site, so it’s difficult to figure out why this is happening. Do you have a development copy of your site where you could experiment by deactivating plugins to see if one might be causing a conflict with the popup functionality? * Thread Starter [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336537) * no unfortunately I dont. 🙁 is there anything else i could test * Thread Starter [Snake-Plissken](https://wordpress.org/support/users/snake-plissken/) * (@snake-plissken) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336562) * Hi, * any other ways to see whats going on? Otherwise I might have to abbandon this plugin and look for alternatives. I like the plugin tho. * Plugin Author [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * (@jackdewey) * [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336565) * Is the pop-up functionality critical? You could just have the links directly go to their target? * In terms of testing plugin deactivation, you could put your site in maintenance mode, then do testing with plugins deactivation. That way visitors would not see your site half-working. They would just understand that it is under maintenance for a few minutes as you test. * Once we identify which plugin is conflicting with Link Library, then I can investigate further. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Link Window is blank’ is closed to new replies. * ![](https://ps.w.org/link-library/assets/icon-256x256.jpg?rev=971117) * [Link Library](https://wordpress.org/plugins/link-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/link-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/link-library/) * [Active Topics](https://wordpress.org/support/plugin/link-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/link-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/link-library/reviews/) * 11 replies * 2 participants * Last reply from: [Yannick Lefebvre](https://wordpress.org/support/users/jackdewey/) * Last activity: [10 years ago](https://wordpress.org/support/topic/link-window-is-blank/#post-7336565) * Status: not resolved