link to Shop left by 3dcart

  • lilmcm

    (@lilmcm)


    8 years, 2 months ago

    Problem:
    We used 3dcart program for a shopping cart on the WordPress website absarokawesterndesign.com. We had it in the subdomain: shop. absarokawesterndesign.com and it was called from the main website on a page called Shop. We decided to change to using WooCommerce. We deleted all known references to 3dcart and even deleted the subdomain. The problem is that every time we make a page on our website called Shop (or Shopping) there is a hidden link that routes that page to shop.absa…. and does not load the WooCommerce Shop page. 3dcart said that WP has the link somewhere and they can’t help delete it. WP of course, doesn’t have an online real help person. And we can’t fully upload WooCommerce because their main page is called Shop. Does anyone have any idea where to look for this link to delete it??? Something on the order of: if page=Shop, go to shop.abs….

    https://wordpress.org/plugins/woocommerce/

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  • lorro

    (@lorro)

    8 years, 2 months ago

    There’s a couple of places to look:
    – .htaccess, try renaming this to put it out of play, and test. You can generate a new .htaccess by going to Admin page > Settings > Permalinks and click “Save changes”
    – have a look in the database using phpMyAdmin, wp_postmeta table, and look for any _wp_old_slug entries. These are intended to redirect users when a page has moved, but occasionally that’s unwanted behaviour.

    If the above is not successful, your WooCommerce shop doesn’t have to be called shop. Call it Store, or whatever. Then go to Admin page > WooCommerce > Settings > Products tab > Display, and make the shop page drop-down point to your Store page.

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