Support » Plugin: Email Before Download » Link to download does not appear

  • The contact form works OK and captures the email details of the person making the download request. When the user hits “submit” the text appears: “Please click the link below for your free PDF” – but there is no link! I have tried this on Firefox and Chrome. WordPress 4.9.8

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I have the same problem, In several browsers, they do not work from opera, from internet explorer and Mozila …. and for Chrome work some times.

    You can check the problem at the bottom in this page:
    https://oxworldwide.com/downloads-ox-worldwide/

    I have combined the download with the form has been filled and in Chrome it works well some times
    This is the code that I add
    [email-download download_id = “12114” contact_form_id = “12300”]

    And when you fill the for must be appear the download link.

    But only work some times with Chrome browser…and don’t work in Internet explorer, Opera, Mozilla
    Do you need more details?

    Many thanks!

    I have the same problem. It was working for few days then nothing. It captures email, and send emails with body but without link.

    Anyone found solution?

    Hi @croatian6

    How Can I send the email with the link por download???

    Thanks in advance!

    I have the same problem. The download form works fine but when I submit the form, the downlaod button doesn’t appear.

    I’m using this shortcode:
    [email-download download_id=”15338″ contact_form_id=”9″]

    Has anyone found a solution?

    Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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