Support » Plugin: WP Support Plus Responsive Ticket System » Link to allow sign up

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  • Is this plugin dead? No reply on anything I post.

    Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,

    Sorry for the delay in reply here as we are going through large volume of tickets on website.

    Regarding the question, there is no sign up functionality in this plugin but you can use separate plugin available for such. Alternatively, you can enable guest tickets so that user can create ticket without an account on your website.

    I see the following note;

    “if you want tickets to only be raised via email piping”

    Does this mean I could create a form which could be sent to the support system so that front end users could not create tickets directly?

    I basically want to prevent spammers from having access to the ticket system while allowing guest access from our app.

Viewing 3 replies - 1 through 3 (of 3 total)
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