Link Thumbnails Break on Posting

  • Resolved rfk55tn

    (@rfk55tn)


    7 years, 3 months ago

    Using BP 2.8.2 and Mantra theme 2.6.1.

    Users posting links get to select thumbnails (if available) and then when they “Add link” the thumbnail shows broken in the post.

    I’ve tried everything I know to fix this and can’t find anything on the issue, here. Can you please help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter rfk55tn

    (@rfk55tn)

    7 years, 3 months ago

    I have found information here that deals with security efforts by sites to protect their images. This does not resolve the issue I’m having.

    When a user pastes a link and clicks “Preview”, the link works just fine. The user can select whatever image is available and it shows up in the preview. The user can then click “Add Link” and the link posts with the image.

    BUT, if the screen refreshes, the image breaks. Other users also see a broken image. I have turned off all of my plugins and the problem persists.

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    7 years, 3 months ago

    Hello rfk55tn,

    I’m sorry to hear that this is not working for you. Could I see that issue on your site and could you also send me a sample link that is not working?

    I’ve tested this option on my testing site and this is working correctly – there is no broken images after refreshing.

    kind regards,
    Kasia

    Plugin Author jdailey

    (@jdailey)

    7 years, 2 months ago

    Thank you for reporting your issue. I am going to close this topic because we did not receive any follow-up information. If you still need support we can reopen the ticket. Thanks again!

Viewing 3 replies - 1 through 3 (of 3 total)
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