Support » Fixing WordPress » link popup

  • Resolved Pont


    After the 3.9 update insert/edit links stopped working. I resolved that but the popup still didn’t work. I resolved that and then I updated to 3.9.1 with the result that the popup stopped working again. I enter the information but, when I update the page it is all lost leaving just the basic link information. ie it goes to the whole page not a smaller popup as I want. I have tried everything that I did to get it all working after 3.9 but to no avail. (deactivating plugins, clearing cashe etc. etc.)
    Any advise would be welcomed.

Viewing 11 replies - 1 through 11 (of 11 total)
  • I am having the same issue – worked prior to 3.9.1

    Have just noticed, although I need to confirm it, that it seems to work if I am using an URL from my blog, (ie from an external site), but not if I use a page from the same site. No idea what that means! What I do know is that I’m getting fed up of spending hours trying to work out what’s conflicting with what on every single update from wp or a plugin. I’m seriously thinking about going back to a normal CSS, html site.

    Great. The popup option has now disappeared altogether. I’ve just gone to try again and all you can now see is the basic add link window. Thank’s a bunch wp.

    I was able to get it to work when using FireFox – no luck on IE

    You’re lucky. I can’t even see the popup admin window. Back to code I suppose. Unless I can find a half-decent plugin.
    Don’t suppose anyone from wp. feels like making a contribution.

    I deactivated WordPress SEO and the problem was fixed
    Now to get the plugin developer to address the issue

    Deactivate ALL of your plugins , and test it again. If it works, it was a plugin and you can activate each plugin one at a time till you find the offending plugin.

    If it still fails switch to a default theme and test again.

    If it works, you know it was your theme.

    9 times out of 10 its a plugin or theme issue causing a javascript conflict.

    Yes I know all that, as I said I’ve done all that, it’s the default response. But it doesn’t work.

    Thank, tried that, no difference. In fact, as I said, I’ve not even got the possibility of using popup option. it’s disappeared.

    Add link popup was not working for me after upgrading to 3.9.1 but disabling “SEO Title Tag” resolved the issue

    Thanks Ian,
    But as I said I have no longer even got the option. Insert/edit link has simply reverted to just that, a tag which enables me to insert a link. There are no popup options, in fact there are no options whatsoever.
    Why my installed WP 3.9.1 is like this I have no idea and no-one seems capable of finding a solution.

Viewing 11 replies - 1 through 11 (of 11 total)
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