Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Link of the Featured Image does not work anymore

  • Resolved jmric

    (@jmric)


    Hello
    I use the ildi theme, and since the last update of NextGen Gallery, when I click on the Featured Image, the links to the article not work anymore, and the page remains frozen
    with the logo that shows the load of the page turns.

    Have you a solution ?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support gabyimagely

    (@gabyimagely)

    Hi @jmric

    We need to establish if it’s an existing conflict.
    Please, follow these instructions:

    1.- Temporarily deactivate all your plugins except NextGen Gallery.

    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.

    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please let us know how it goes, We are happy to help!

    jmric

    (@jmric)

    Hi

    Y have Temporarily deactivated the plugins except NextGen Galler and the problem is still there. Even changing the theme .

    I didn’t have the problem until last plugin update

    Best regards

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @jmric,

    Can you please try to temporarily apply the following setting that would limit NextGen’s lightbox to NextGen Galleries only to see if this will change anything?

    You can do so from “Gallery -> Other Options -> Lightbox Effects” and choose “Only apply to NextGen Images” for “What must the lightbox be applied to?”

    Hope this helps

    Hi

    Thank’s a lot, It works.

    Felicitation

Viewing 4 replies - 1 through 4 (of 4 total)
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