Link in Banner works but redirects my page to a blank page

  • Resolved andrewalwert

    (@andrewalwert)


    3 years, 11 months ago

    I have created a banner with text and a “Call Us Today” tel link with phone number. The phone number link works fine but when clicked it redirects off of current page to a blank page (On the desktop and mobile site). How do I fix this to keep the page from redirecting?

    This is what my simple banner text looks like.
    Lake Vista Pediatrics is now accepting NEW PATIENTS. Please call our office today

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author rpetersen29

    (@rpetersen29)

    3 years, 11 months ago

    Hi @andrewalwert Unfortunately this is not something with the banner, it’s something to do with your theme. Your theme seems to have some type of internal routing system that cannot handle telephone links. You can see the same behavior on your Contact Us section. I would recommend contacting your theme developers to figure out this issue. Thanks.

Viewing 1 replies (of 1 total)
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