• Resolved dannybrown

    (@dannybrown)


    Hi, how do I get the comment notifications (either on Facebook or via the email notifications) to link directly to the comment/reply in question? Currently it just takes it to the post in general, and you have to scroll down to find your comment.

    I am using this set up in the Notifications area:

    Notification email subject: New Comment on %%post_title%% %%comment_type%%

    Notification email message: A new comment has been published on %%post_title%% : %%comment_text%% 

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Sayan Datta

    (@infosatech)

    Hi @dannybrown

    You can use like this: https://mentalhealthand.me/trying-failing-trying-again/#{div-id}

    In your case ufc-commnets is set as div id in plugin settings. So use like this: https://mentalhealthand.me/trying-failing-trying-again/#ufc-comments

    Note: If you want to go to a particular comment, it is not possible as Facebook does not allow to use comment id.

    Thanks!

    Thread Starter dannybrown

    (@dannybrown)

    Hi Sayan, thanks for the reply, appreciated – so, for each post, how would I do that? That looks like the answer for one of the posts – do I need to change for every post and, if so, where do I enter that code?

    Thank you. 🙂

    Plugin Author Sayan Datta

    (@infosatech)

    Hi @dannybrown

    Please add this line to notification email message for now:

    A new comment has been published on %%post_title%% : %%comment_text%% 
    
    Link: %%post_link%%#ufc-comments

    I will add this div id to the reply button of the email Template 1 in the next version of this plugin. Then you can remove this line from notification email message:

    Link: %%post_link%%#ufc-comments

    Thanks!

    Thread Starter dannybrown

    (@dannybrown)

    Hi Sayan, thanks for the answer. So, to confirm, all of that should be in the Email Subject section, or the Email message section?

    And thanks again for your help, really appreciate it – off to make a PayPal donation to you. 🙂

    Plugin Author Sayan Datta

    (@infosatech)

    Hi @dannybrown

    Use like this: http://prntscr.com/ml2gem

    Thanks!

    Thread Starter dannybrown

    (@dannybrown)

    Hi Sayam, thanks – so I did that, but it still just takes to the post as normal (not to the comment) when I hit the blue “Reply” button (see image). Is this normal, then – I won’t be able to link directly to a reply?

    View post on imgur.com

    Thanks. 🙂

    Thread Starter dannybrown

    (@dannybrown)

    Here’s how I have that Notifications page set up:

    View post on imgur.com

    Plugin Author Sayan Datta

    (@infosatech)

    After configuring like this: https://imgur.com/a/wphwi4p your mail looks like http://prntscr.com/ml2vtq (if you click on this you will directly go to comments area). But you want to click the Reply button and go to the comments area, which is currently not possible. I have implemented this to the next version of this plugin which I have released soon.

    After I released the updated version of this plugin you can remove this part from here: http://prntscr.com/ml33jf

    Thanks!

    Thread Starter dannybrown

    (@dannybrown)

    Hmm, I don’t see that link to take me to the comments – I just see the text that a new comment has been added. I thought I had it set up the way you showed with the screen shot.

    May I give you temp access to my admin area to see what I have done wrong, please? If so, please let me know your email and I will set you up.

    Thread Starter dannybrown

    (@dannybrown)

    For sure – could you use the first post please, I’ve been using that for test comments 🙂

    https://mentalhealthand.me/the-glass-box/

    And thank you! 🙂

    Plugin Author Sayan Datta

    (@infosatech)

    Hi @dannybrown

    I have fixed this issue and marked this as resolved now. I have deleted the Test Comment from the post: https://mentalhealthand.me/the-glass-box/

    Thanks!

    Thread Starter dannybrown

    (@dannybrown)

    Thanks again so much for all your help on this, Sayan, you’re awesome!

    Plugin Author Sayan Datta

    (@infosatech)

    Most Welcome and Thanks for the 5-star ratings. 🙂

    Thread Starter dannybrown

    (@dannybrown)

    Hi again, I saw the update come through with the new “straight to comments” option on the Reply button. I tested this morning, and neither my wife or I are getting the test comments to our emails. I know you manually edited the plugin yesterday for me – does that fix need to be removed for the update to work? Thanks! 🙂

    Comments are at the bottom of this post: https://mentalhealthand.me/the-glass-box/

    • This reply was modified 5 years, 4 months ago by dannybrown.
    Plugin Author Sayan Datta

    (@infosatech)

    Hi, please clear your cache and create a comment. Please try this and let me know.

    Thanks!

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Link direct to comment/reply’ is closed to new replies.