Hi,
Thank you for your interest!
TotalPoll Lite doesn’t provide many security layers, Unlike the pro version which provides some other layers like IP address.
If you want to do one vote per registered user you should have the following :
1. TotalPoll Pro (To let addons system work)
2. “User vote once per poll” addon
Best Regards,
I downloaded both the Pro version and the add-on. I activated the add-on, and selected “you must be registered to vote” in my poll definition.
However, it is not working as expected. I thought it would keep a record of which users voted and only let them vote once, regardless of browser. I logged in using Firefox and voted. I then logged in using IE and was able to vote again. How is it limiting the votes by user?
Hello,
Thank you for purchasing TotalPoll Pro!
User vote once per poll addon supposed to block revoting by the same user whatever the browser is.
Please go to Polls -> Addons and make sure that both “User Limitations” and “Vote Once Per User” are activated.
Also, In the poll edit page, Make sure that “Only logged in users can vote” under limitation tab is checked.
If you still have problems, Please contact us through our support center.
Best Regards,
One of them wasn’t checked. It worked!! Thanks so much for your quick response!! 🙂
Darlene
Hello I click on the link “User vote once per poll” addon which is above but I can´t find the addon you mention. I have purchased totalpoll pro but this very essential feature is missing.
