Support » Plugin: LearnPress - WordPress LMS Plugin » Limited Features Poor Support

  • Looks good initially, until you go to do anything other than the basic then is extremely limited and ZERO support, every forum is locked down, comments are hidden, waste of time.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Ken Nguyen

    (@kendy73)

    Hi callonjim,

    Sorry to hear that but is there a misunderstanding here? We didn’t get any contacts from you before (or maybe we missed it somewhere), no emails http://prntscr.com/oi7fm2 and no forum tickets http://prntscr.com/oi7fpi

    We commit to bring the best support services for our valued customers. If you look at almost of reviews here then you will see. I really hope you can give us 1 (more) chance to assist. Just email me to edusupport@thimpress.com with subject “callonjim – LearnPress Support”.

    Regards,

    Ken

    callonjim

    (@callonjim)

    I did not email you directly I went to your forum to find solutions and received:

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    I hit that three times looking at the forums got frustrated and uninstalled.

    Plugin Author Ken Nguyen

    (@kendy73)

    Hi callonjim,

    Which forum did you try to access? Please note that you (everybody) can access a free forum, e.g. https://thimpress.com/forums/forum/plugins/learnpress-plugin/ This one for LearnPress plugin.

    Some premium forums just be for customers who purchased a paid item(s), and the system will verify the purchase before they can access.

    It’s a normal thing, correct?

    If you need to discuss more, you can email me directly, I will try my best to assist.

    Have a nice day.

    Regards,

    Ken

Viewing 3 replies - 1 through 3 (of 3 total)
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