Title: limit tickets?
Last modified: March 29, 2018

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# limit tickets?

 *  Resolved [Fantasmo](https://wordpress.org/support/users/fantasmo/)
 * (@fantasmo)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/limit-tickets/)
 * Is or will it be possible to limit the number of tickets a user a can send (for
   example 10 in a month)?
    For example something simple like, if he wants to create
   a new ticket, just a simple popup shows up that informs him about this block.(
   Would probably be necassary to assign the users to categories, like “basic user”
   and “premium user”)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/limit-tickets/#post-10129097)
 * Hi there,
 * This is not an option at this time, this would require custom code and hooking
   on to various things in the plugin to achieve.
 * At some point we will be building a similar feature to this where Paid Support
   is an option, with tiers and permitted number of tickets. I can’t say when this
   will be ready.
 * Best regards
 *  Plugin Author [smartcat](https://wordpress.org/support/users/smartcat/)
 * (@smartcat)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/limit-tickets/#post-10129126)
 * List of planned features and add-ons:
    [https://github.com/smartcatdev/support-system/issues?q=is%3Aissue+is%3Aopen+label%3Afeature](https://github.com/smartcatdev/support-system/issues?q=is%3Aissue+is%3Aopen+label%3Afeature)
 *  Thread Starter [Fantasmo](https://wordpress.org/support/users/fantasmo/)
 * (@fantasmo)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/limit-tickets/#post-10147506)
 * Ok thank you

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘limit tickets?’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Fantasmo](https://wordpress.org/support/users/fantasmo/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/limit-tickets/#post-10147506)
 * Status: resolved