Support » Plugin: Page Builder by SiteOrigin » Liked it, but it hogs memory

  • gillyfleur

    (@gillyfleur)


    I have installed this plugin several times. I actually really like the interface and convenience of it, but one of my sites was absolutely crippled because it takes a lot of memory. We were hitting CPU limits and the site was unavailable during a busy time. We got back live and as soon as I deactivated Page Builder, page load sped up markedly. I’d be careful about using it in the future.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Misplon

    (@misplon)

    Hi gillyfleur

    Thanks for your feedback and support.

    This was a temporary and unfortunate challenge we encountered in version 1.5.3. Once we became aware of the problem we worked as quickly as possible to resolve it in version 1.5.4 which is out now. Using version 1.5.4 head to Settings > SiteOrigin Page Builder and ensure the Inline CSS setting is checked. During the 1.5.3 – 1.5.4 interim we assisted a small group of users on our own forums by sending out an early release copy. The small group did extensive testing for us and reported that the performance issue you encountered is now resolved; this matches our own testing.

    So to conclude, we’re very sorry for the hassle this caused, the problem has now been resolved.

    We’re launching Page Builder 2.0 this month, it includes a series of improvements and features additions that we’re sure you’ll love. Please check it out after the launch or grab the beta copy for testing now: https://wordpress.org/plugins/siteorigin-panels/developers/. The beta copy is not yet ready for production websites.

    If you run into any problems like this in the future, please do let us know and we’ll assist as quickly as possible.

    Thread Starter gillyfleur

    (@gillyfleur)

    Hi Misplon,

    Thank you so much for your quick reply. I appreciate that!

    However, I do have version 1.5.4 installed and the problem only happened on this version, not the previous one. I was using it with Vantage Premium child theme on vestarowing.co.uk

    I’d be happy to hear any thoughts you have about this and I’ll look forward to v 2.0.

    Best,
    Cheryl

    Plugin Author Andrew Misplon

    (@misplon)

    Hi Cheryl

    Thanks for the feedback. Any chance you’re able to confirm whether the following checkbox is checked?

    Settings > SiteOrigin Page Builder > Inline CSS

    That setting should be checked. The big performance recovery came from re-introducing that setting.

    Thread Starter gillyfleur

    (@gillyfleur)

    Hi Misplon,

    That’s strange. The Settings don’t have that option. I just checked again and I definitely have Version 1.5.4 installed. No, there isn’t a setting for inline CSS. There are the setting titles listed below that I can see. Am I missing something?

    Post Types
    Copy Content
    Animations
    Bundled Widgets
    Display
    Mobile Width
    Row Bottom Margin
    Cell Side Margins

    Cheers
    Cheryl

    Plugin Author Andrew Misplon

    (@misplon)

    Apologies for the confusion. An internal mis-understanding, my fault. In 1.5.4 we didn’t include this setting but automatically forced Page Builder CSS to load inline. This solved performance issues for the clients we spoke to about the problem.

    2.0 should be out in the next week or two. Perhaps try it after launch and see how it goes.

Viewing 5 replies - 1 through 5 (of 5 total)
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