Hello,
Thank you for reaching out.
As far as I can see in your screenshot you’re receiving the error “You do not have permission to access this page”.
When exactly do you receive this error?
Is it possible that you’re using additional plugins to adjust the permissions of your user roles?
If so, I’d recommend checking the settings of these plugins since there are no settings in Blog2Social to edit your user roles / permissions.
I’m looking forward to your reply.
i receive when I click in url from first image (because I cannot found any other page in my backend).
i’ve some other plugin with ‘manage_options’, // capability check and all work as expected here (so, my user role work as expected ).
Hello,
Thanks for your reply.
Please be so kind as to double-check the settings of all plugins that may affect user roles or permissions on your website, as this error message is not from Blog2Social, and there are no settings in Blog2Social for permissions or user roles.
Please let me know if it worked out or if you have any other questions.
im sorry, but I cannot see also in menu so, seems to be a role issue in plugin (this don’t add menu via can ‘manage_options’.
tried to disable all other plugins (except litespeed cache) and still not work.
is the first time I install a.plugin and cannot see also in backend menu.
best regards,
S.N.
Hello,
Thank you for your response.
If you cannot see the Blog2Social menu in your WordPress dashboard, it could also be related to the permission issue you mentioned.
We can assure you that there are no settings available in Blog2Social to edit any permissions / user roles. Every WordPress user should be able to see Blog2Social unless it is blocked by other plugins on your website.
An easy way to check if another plugin is causing issues on your website is to use the “Health Check & Troubleshooting” plugin from WordPress. This plugin is intended for such cases and will perform a number of checks on your WordPress installation to detect common configuration errors and known issues, and also allows plugins and themes to add their own checks.
With the “Health Check & Troubleshooting” plugin you can simulate to deactivate all plugins except Blog2Social and activate one after the other to see which plugin is causing this.
Hello,
Thanks for your reply.
It seems that there are still settings on your website or in the plugins you are using which need to be adjusted. Therefore, I’d recommend contacting the support of these plugins, as this is beyond our control.
As soon as you’ve adjusted these settings, it should work as intended.
my website Is clean, work with all plugin, tried to disable all manually + via health and check. All work so good here (I just cannot use this plugin). Thanks for support, but I’m ok.
best regards ,
S.N.
Hello,
Thank you for your feedback.
Is it possible to tell me which plugins you’re using in order to set up the permissions of your users?
