Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hello Nonno,

    Please provide a page URL.

    Kind regards

    Likewise, Like button not shown on my first page:
    http://www.rchittenden.co.uk
    could you possibly advise?

    Also, is there any way i can alter the like button so it is a different colour so can be more in fitting with my theme? Maybe even just desaturate it a little…?

    thank you very much

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi zanchit,

    1) It is possible that there aren’t the necessary hooks on the page. Please, add the button using the shortcode [fb_button].

    2) Unfortunately, this functionality is not provided, since the image for the like button is determined by Facebook and we are unable to change it.

    Sincerely,
    Support Team

    Hi

    So sorry, not sure I understand the instruction of ‘add the button using the shortcode [fb_button].

    Could you possibly explain in newbie language!

    Thanks so much

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please add the following shortcode [fb_button] into the page’s or post’s content in the place you want the button to appear.

    Sincerely,
    Support Team

    when I copy the short code [fb_button] onto the homepage, the shortcode appears in that form (ie the text [fb_button] appears) but no button. I am editing the homepage.php through the editor function on dashboard. More advice please! Thanks so much

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi again,

    The shortcode must be inserted into the content of the page, but not via editor function on dashboard.

    Sincerely,
    Support Team

    Have inserted the short code into the content using dreamweaver, reuploaded and i have the same problem. the text [fb_button]appears instead of the actual button itself.

    Instead of short code is there another way of writing the code so that the like button shows?

    thank you so much

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi zanchit,

    Please check the template, and make sure that the content of your pages is displayed through ‘the_content()’ or ‘the_excerpt()’ – in this case WordPress functionality will work with the shortcodes correctly. If there is no such function, the shortcode is displayed as a text, and it is not handled by WP.

    Sincerely,
    Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We hope your problem has been resolved. If you have any questions, please feel free to contact us via our support forum http://support.bestwebsoft.com/

    Sincerely,
    Support Team

    Problem not resolved in as much as I can’t seem to get the like button on the homepage as the necessary hook doesn’t seem to exist to make the short code work.

    Is there anyway that I can add some extra code to the homepage so that I can bypass this?

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi zanchit,

    You can try to insert these lines to the place where the button is supposed to be situated:

    <?php if( function_exists( ‘fcbk_bttn_plgn_shortcode’ ) ) echo fcbk_bttn_plgn_shortcode( $content ); ?>

    Sincerely,
    BestWebSoft Support Team

    Thank you.
    That works perfectly.

Viewing 13 replies - 1 through 13 (of 13 total)
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