Support » Plugin: Elementor Website Builder » Lightbox popup not working on iPad 10.X

  • Hello,

    The lightbox popup is not working on the iPad ios 10.X version. It working fine on the 11.x version.

    I’m using the latest WordPress with the Twenty Twenty-One theme and Elementor plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Mukesh Panchal

    (@mukesh27)

    I troubleshoot the issue and found the below error in iPad 10.X

    [Error] SyntaxError: Unexpected keyword ‘import’ (frontend.js:4542)

    This is the code on line number 4542. If I remove this code then it is working fine in iPad 10.X

    import(
    /* webpackIgnore: true */
    "".concat(elementorFrontendConfig.urls.assets, "lib/swiper/swiper").concat(fileSuffix, ".js?ver=5.3.6")).then(function () {
    return resolve(_this.createSwiperInstance(container, _this.config));
    });

    “Hi,Since you are using our Pro features on your website, you’ll need to open a support ticket at my.elementor.com.

    WordPress.org rules state that commercial products are not supported here.”

    Regards,
    Said

    Thread Starter Mukesh Panchal

    (@mukesh27)

    @saidaboukhadra lightbox popup is the default feature of the elementor.

    To replicate the issue please follow the below steps.

    Edit Page in Elementor panel > Add Video widget > Content > Image Overlay > Image Overlay( Click on “Show” ) > Lightbox ( Select “ON” )

    After the above steps, please check the video popup in iPad 10.X

    Let me know if anything unclear.

    Thanks

    Hello,

    Thank you for replying.

    The issue could be coming from 2 things:

    1. Theme conflict
    2. Plugin conflict

    Please try to switch to a WP default theme and try to disable all the plugins except elementor.

    Please check if this resolved the issue.
    If not, please let us know.

    Regards,
    Said

    Thread Starter Mukesh Panchal

    (@mukesh27)

    @saidaboukhadra I’m using the latest WordPress 5.6.2 with the Twenty Twenty-One theme version 1.1 and single plugin Elementor version 3.1.1.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Lightbox popup not working on iPad 10.X’ is closed to new replies.