Support » Plugin: Simple Lightbox » Lightbox not Opening

  • Resolved pardiarchs

    (@pardiarchs)


    On my website, when you click on a project – the info no longer loads in a pop up lightbox. Instead, it takes you to a separate page. How can I get my lightbox back?

    These projects are created in my “Projects” folder (not “Pages”).

    When I go to “Appearance / Theme Options / Projects / Project Hover Link” I have “Lightbox” selected – if this is what is controlling it??

    I also have “Simple Lightbox” plugin installed.

    When I click on the individual project to edit it, and go to “Add Media”, I have added the photos both as “Link To – Media File” and “Link To – Attachment Page” and neither option forces it into a Lightbox.

    Thoughts? Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Archetyped

    (@archetyped)

    Hi, there do not appear to be any image links on the page you provided. Without links, there is nothing for visitors to click on and launch the lightbox.

    The thumbnail images on the page you provided appear to link to pages, not images, so they are opened by the browser directly, not displayed in a lightbox.

    Adding image links to the page, should allow them to be displayed in the lightbox when clicked. See SLB’s documentation on adding image links to posts for more details.

    Additionally, it sounds like your theme includes its own lightbox, so disabling that lightbox is recommended to avoid any conflicts with SLB.

    It also sounds like your theme includes custom post types (e.g. “Projects”), so you may also need to confirm that the theme templates used to display those custom post types meets SLB’s simple requirements.

    SLB’s settings are located at Appearance > Lightbox, or via the Settings link SLB’s entry on the Plugins admin page.

    Plugin Author Archetyped

    (@archetyped)

    Hi, are you still experiencing an issue with SLB? If so, please provide the requested details and I would be glad to take a look.

    This ticket will be closed in 24 hours due to inactivity.

    Plugin Author Archetyped

    (@archetyped)

    This ticket has been closed due to inactivity.

Viewing 3 replies - 1 through 3 (of 3 total)
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