Support » Plugin: Photoswipe Masonry Gallery » Lightbox feature overriden by forced URL of image

  • Hello Photoswipe Masonry/Dean Oakley. I have a conflict on my website caused by the premium theme that I purchased. What happens is that whenever I click on an image, it first opens the Photoswipe Masonry lightbox but it’s then redirected to the direct image url in full screen. It overides the lightbox. I did all the troubleshooting steps recommended on the plugin page and I was able to narrow it down to the theme itself, as the problem disappears when I use a default WordPress theme. You can see it happens here on my band website:
    https://goo.gl/qcWzCM (shortened Google URL since I don’t want people searching for my band to find this threat in Google)

    Here are some print screens showing what happens:
    -This is my Gallery: http://prntscr.com/eskxkq
    -When I click on an image to open it, it’s supposed to open in the Photoswipe Masonry lightbox like this: http://prntscr.com/eskxx1
    -But the Shuffle theme forces the image to open to a direct URL (over-riding the lightbox) so it looks like this: http://prntscr.com/eskxpo

    I contacted the premium theme designers hoping that they could give me a quick fix on disabling this forced url redirect and they want to charge me an exuberant amount of a few hundred dollars just to get me the code to disable it with. I’m just a small band so I really don’t see that as being an option for me, especially considering that I already paid for the theme to begin with.

    Now I know that it’s not your job to customize and individually fix every single plugin user’s website. But I was wondering if you had come across a similar issue in the past and could give me some tips on how I could fix this myself?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Alex. Thanks for posting this publicly. Seeing as it’s a theme conflict you are best to pay for the developers fix. A few hundred sounds pretty cheap as it is custom work. Other developers would charge a lot more. Otherwise you could look for similar themes that don’t have integrated galleries.

    Thread Starter Alex

    (@hds7)

    Wow thanks for making me wait this long then brushing me off.

    It takes time looking into your site and the problem and give you the best advice I can. We don’t operate a free web development service, sorry.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Lightbox feature overriden by forced URL of image’ is closed to new replies.