Lightbox doesn’t work

  • Resolved angiolino

    (@angiolino)


    2 years, 10 months ago

    Hi, I need help with the lightbox function.
    I have a page of galleries created with Modula and in all of them I set the “open in lightbox” function and it worked. At some point it started not working anymore. By clicking on the image, the bottom of the lightbox appears and then suddenly the photo opens individually on a new page, at its link and there is no way to go back. Maybe there is something that conflicts with the plugin. I tried to disable the installed plugins but the problem persists. Even trying with other photo gallery plugins, the behavior is the same.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Miha

    (@mplusb)

    2 years, 10 months ago

    Hello @angiolino,

    This is usually a behavior caused by an incompatibility with something else on the site.
    Can you please install this plugin: https://wordpress.org/plugins/health-check/
    After you install and activate the above plugin it has a Troubleshooting mode which allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user – your visitors will still see the normal website.

    Go to its troubleshoot mode and activate only Modula and see if the same issue happens with no other plugins and a default theme.

    Warmly,
    Mihaela

    Miha

    (@mplusb)

    2 years, 10 months ago

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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