Support » Plugin: 10Web Social Feed » Lightbox does not load images

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  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @djalbatros1987,

    I am very sorry for getting back to you late.

    I have just checked the website and the images are rendering correctly both in thumbnail and lightbox layouts.

    Is the issue solved?

    If not can you please send me the thumbnail screenshot to check the issue on exact images?

    Please also write with which device and browser you test the issue on.

    That issue solved itself. Probably your plugin needs time to “find” or buffer the image.
    However, when a new image is added in my insta the same problem occurs.

    My latest image was added 18 hours ago and my website still displays a broken thumbnail. Seems like we need to get o the bottom of this.

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @djalbatros1987,

    We’ll try to replicate this issue at our end, but before that please check whether you have a cache plugin, if yes, then next time before adding an image in Instagram please disable your cache and check whether this issue happens again.

    Issue is solved by using another plugin! You can close this thread…

Viewing 4 replies - 1 through 4 (of 4 total)
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