License nag can’t be closed

  • JustinF

    (@jhf12)


    2 years, 5 months ago

    I signed up for the free trial and during that time submitted 3 (maybe 4) questions. Zero replies, so I decided to cancel the trial.

    My license key went invalid because of this so an “invalid license” nag appeared on the WordPress dashboard. I don’t want to remove the plugin because I did use the program to create content, and I need to figure out a proper redirect schedule for the content so as to not realize any penalties.

    There is an “x” to close the nag, but it doesn’t work. I mentioned this in the support threads here, and was told that it would be fixed in an update. It still hasn’t been fixed. Such an easy thing to fix, but I think the WordLift team like the perpetual nag.

    Anyway, 1-star because their support is terrible and they are hijacking the WordPress dashboard.

    Give them a try if you like. Looks like others have had good experiences. Me, not so much. Probably the least impressive experience I’ve had in WordPress.

Viewing 1 replies (of 1 total)
  • Plugin Support valentinai

    (@valentinai)

    2 years, 5 months ago

    Dear JustinF,

    We apologize for the absence of replies to your inquiries and any inconvenience it may have caused. We want to assure you that we are actively working to address this issue and enhance our responsiveness to provide an even better user experience.

    Regarding the issue you encountered with the “invalid license” nag on the WordPress dashboard, we understand the frustration it may have caused. We want to assure you that our development team is fully committed to resolving this matter promptly. They are working on a solution, and we will provide you with an update as soon as it is implemented.

    Thank you for your understanding and patience.

    WordLift Team

Viewing 1 replies (of 1 total)

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