License limit reached on the same site

  • Resolved pushpasharmila

    (@pushpasharmila)


    6 months ago

    Hi Team,

    I am using the Easy Login for WooCommerce / Social Login plugin by Xootix.
    I purchased the plugin for one website only, and I am using it only on the same site (no staging site, no extra domain).

    But suddenly the plugin got disconnected, and now when I try to activate the license again, I get this error:

    “Maximum number of sites limit reached. This license can only be activated on 1 site(s).”

    This is happening on the exact same site where the plugin was already activated earlier.
    I did NOT install it on any other site, and my Xootix account does not show any extra activations.

    I think the license activation entry on Xootix’s server did not reset properly.

    I already emailed Xootix support but haven’t received a reply yet.
    Could someone please help me reset the license activation so I can activate it again on my site?

    The page I need help with: [log in to see the link]

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