• Resolved nrgouldopks

    (@nrgouldopks)


    On my site dashboard, there is a message to “Please enter and activate your license key for WPForms to enable automatic updates.”

    When I click on “enter and activate” I am taken to a screen for WPForms with a box to enter my key. I enter my license key, which I have verified on the WPForms site and in my license documentation, and click “verify”, and then i receive an error message, “Sorry but there was an error activating the key for this site. Please try again.”

    I have tried multiple times and it is not working.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jess Quig

    (@jquigam)

    Hi nrgouldopks,

    I’m sorry for the trouble!

    When you get a chance, could you please reach out to us via our private support? You’ll need to log in to be able to see that page, but then you can submit a form to our support team (no need to re-explain, you can just share the URL for this post: https://wordpress.org/support/topic/license-key-will-not-verify/).

    From there, we’ll be able to help much more quickly and effectively (also, WordPress.org policy prevents us from providing support for our paid version here in the free version forum).

    Thanks for your help! 🙂

Viewing 1 replies (of 1 total)
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