Title: License key issue
Last modified: August 31, 2016

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# License key issue

 *  Resolved [jimleeder](https://wordpress.org/support/users/jimleeder/)
 * (@jimleeder)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/license-key-issue/)
 * My company bought this plugin for a client, but the license key is not working.
   It says it has been activated elsewhere. The only other place it would have been
   activated is on the localhost (MAMP). Is there a fix for this please?
 * We had a similar problem with another plugin which was solved by a SQL query 
   put into PHPmyadmin which deleted the license key. Is there a similar fix?
 * Have put a forum post on Master Slider’s website too.
 * Thanks anyone who can help.
 * [https://wordpress.org/plugins/master-slider/](https://wordpress.org/plugins/master-slider/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [10 years, 5 months ago](https://wordpress.org/support/topic/license-key-issue/#post-6912602)
 * > My company bought this plugin for a client, but the license key is not working.
 * Please contact the author on their site.
 * [http://support.averta.net/envato/support/](http://support.averta.net/envato/support/)
 * As the author is aware, commercial products cannot be supported in these forums.
   I am sure they will be happy to help you there.
 *  Plugin Author [averta](https://wordpress.org/support/users/averta/)
 * (@averta)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/license-key-issue/#post-6912806)
 * Hi,
 * Dear Jan Dembowski, thanks for your helpful reply.
 * Dear jimleeder, as Jan said, please ask your question in our pro version support
   forum.
 * Regards
    Averta

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘License key issue’ is closed to new replies.

 * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064)
 * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/master-slider/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/master-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/master-slider/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [averta](https://wordpress.org/support/users/averta/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/license-key-issue/#post-6912806)
 * Status: resolved