License expired, even though renewed

  • Resolved sagaio

    (@sagaio)


    6 years ago

    1. All sites where I’ve installed the UpdraftPlus Pro plugin is now showing license expired and a link to renewal.

    I’ve renewed my license 12:th of April and the message is still there which is very confusing for my customers who are contacting me about this and are asking if they should be worried about this.

    I bought the same license as the one I had before, through the renewal process.

    My most recent order: #274014
    My first order: #205140
    Both orders are marked “Completed”

    2. I can’t locate the license page anymore, it’s just showing “My add-ons” as the Title for the page, even though the URL is https://updraftplus.com/my-account/licences/. Where can I find my license now adays?

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