Title: License deactivated
Last modified: June 4, 2019

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# License deactivated

 *  Resolved [JaclynBrandt](https://wordpress.org/support/users/jaclynbrandt/)
 * (@jaclynbrandt)
 * [7 years ago](https://wordpress.org/support/topic/license-deactivated/)
 * When I went from staging to my live site, it deactivated my plugin, saying my
   activation limit has been reached.
 * Is there a way to deactivate it from that staging site so I can reactivate on
   my live site?
 * Thank you!
    Jaclyn.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flicense-deactivated%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [7 years ago](https://wordpress.org/support/topic/license-deactivated/#post-11605427)
 * [@jaclynbrandt](https://wordpress.org/support/users/jaclynbrandt/)
 * On your staging site, navigate to he Connections : Settings admin page and click
   the Licenses tab. On that page you will be able to deactivate the licenses. After
   you do, you will be able to activate on your production site.
 * If you no longer have access to your staging site, please see this FAQ:
 * [https://connections-pro.com/faqs/receiving-update-failed-plugin-update-failed/](https://connections-pro.com/faqs/receiving-update-failed-plugin-update-failed/)
 * The “_License Activated on Another Site_” section outlines the steps required
   to deactivate the licenses from your account page.
 * Hope this helps!
 * ps. The wp.org support forum team does not permit supporting commercial plugins
   or commercial addons for free plugins hosted at wp.org. So, they might close 
   and lock this thread. To receive support for your purchased premium addons for
   Connections, [please open a support ticket here](https://connections-pro.com/my-account/support-tickets/).
   Thanks!

Viewing 1 replies (of 1 total)

The topic ‘License deactivated’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/license-deactivated/#post-11605427)
 * Status: resolved