Title: License cannot be activated
Last modified: March 26, 2021

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# License cannot be activated

 *  [Miawtwo](https://wordpress.org/support/users/miawtwo/)
 * (@miawtwo)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/license-cannot-be-activated/)
 * Hello,
    We are using free Caldera Forms and have purchased the Stripe module.
   We have declared our site on our Caldera customer account, downloaded, uploaded
   and installed the extension on our site. Our site therefore asks us to activate
   the license by the license manager. However, this does not detect any license
   and the clickable ‘Add license’ button has no effect. How can we activate this
   license?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flicense-cannot-be-activated%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘License cannot be activated’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [Miawtwo](https://wordpress.org/support/users/miawtwo/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/license-cannot-be-activated/)
 * Status: not resolved