Title: Licence Error
Last modified: July 16, 2024

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# Licence Error

 *  Resolved [sebbzo](https://wordpress.org/support/users/sebbzo/)
 * (@sebbzo)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/licence-error/)
 * Hi there!
 * I need help with the Clean Talk plugin on a WordPress Website. I entered the 
   licence key, but unfortunately I got an error: SERVER_ERROR NO: 11 MSG: Service
   has been disabled, please renew the licence.
 * The licence is active until 2027 and we have licensed 9 websites from 10. However,
   it is not working.
 * Thank you for your help!
 * Best regards,
   Sebbzo
    -  This topic was modified 1 year, 12 months ago by [sebbzo](https://wordpress.org/support/users/sebbzo/).
    -  This topic was modified 1 year, 12 months ago by [sebbzo](https://wordpress.org/support/users/sebbzo/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flicence-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 12 months ago](https://wordpress.org/support/topic/licence-error/#post-17892436)
 * Hello.
 * Please, copy the correct access key generated for this website from your [CleanTalk Dashboard](https://cleantalk.org/my/?cp_mode=antispam)
   and paste it in the “Access key” field and click the button “Save Changes”.
 * If the issue persists please contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/licence-error/#post-17907213)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   thread as “resolved”.If you have any further questions, you can start a new thread
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Licence Error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [CleanTalk Anti-Spam. Spam Firewall & Bot protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/licence-error/#post-17907213)
 * Status: resolved