Title: Licence bug
Last modified: September 27, 2023

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# Licence bug

 *  Resolved [blubmedia](https://wordpress.org/support/users/blubmedia/)
 * (@blubmedia)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/)
 * Getting bug error when migration site. It says licence not found!!!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Flicence-bug%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083097)
 * Hello [@blubmedia](https://wordpress.org/support/users/blubmedia/),
 * Please, re-install the CleanTalk Anti-Spam Plugin with the **Complete Deactivation**
   option:
    - WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings
      → set the option “Complete Deactivation” to “On” → Save Changes;
    - WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk
      → Deactivate and Delete.
 * Then install it anew:
   [https://cleantalk.org/help/install-wordpress](https://cleantalk.org/help/install-wordpress)
 * Don’t forget to refresh your website cache after all these steps if you use any.
 * It will solve the issue. Did it help?
 *  Thread Starter [blubmedia](https://wordpress.org/support/users/blubmedia/)
 * (@blubmedia)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083132)
 * Already tried multiple times did not work
 *  Thread Starter [blubmedia](https://wordpress.org/support/users/blubmedia/)
 * (@blubmedia)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083139)
 * ![](https://i0.wp.com/blankenkozijnen.nl/wp-content/uploads/2023/09/error-cleantalk.
   jpg?ssl=1)
 * see
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083141)
 * Your Access key needs to be discussed. Please, create a private ticket for that:
   
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Thread Starter [blubmedia](https://wordpress.org/support/users/blubmedia/)
 * (@blubmedia)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083175)
 * already did
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083341)
 * Let’s continue in the ticket.
 *  Thread Starter [blubmedia](https://wordpress.org/support/users/blubmedia/)
 * (@blubmedia)
 * [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083347)
 * Waiting 😉

Viewing 7 replies - 1 through 7 (of 7 total)

 The topic ‘Licence bug’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk – Spam Protection Without CAPTCHA](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [blubmedia](https://wordpress.org/support/users/blubmedia/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/licence-bug/#post-17083347)
 * Status: resolved