I installed this about a year ago and the quality of comments has certainly increased – however the quantity has all but diminished to zero.
I turned Disqus off for 2 days during a recent template upgrade and the comments started flooding back in.
On the site, the MD of the company also has problems ‘replying’ to specific questions so that the replies are structures – basically she creates a new comment each time.
For example: How To Extract Money From Limited Company
Here you can see what I mean. It would be great if there was some way to move around replies within the Disqus admin console. Perhaps I can delete the reply comment, log in as her and then paste the proper reply back in?!
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