left side of elementor widget not showing

  • Resolved sebsonntag

    (@sebsonntag)


    1 year ago

    Hey, I like your plugin a lot, but I’m having issues to use it.

    I work with elementor, but each time I use the elementor widget, everything shows correctly when I edit the page the the first time, but from second time on the left section of elementor, where I can set up the shortcode and setting, is completely blank when clicking on your widget.

    Further I have the problem that if I use the elementor html-widget instead to integrate the shortcode, elementor just shows the text instead of the 360-picture.

    So now I have to work with iframe, wich is the only option that works, but I have to use different containers for mobile and desktop to set the correct height which sucks…

    Can you help me? I sent the login data via email.

    Thx

    Sebastian

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author jtermaat

    (@jtermaat)

    1 year ago

    Hi,

    Thanks for your issue. The HTML widget does not parse shortcode indeed so it stays that way. Can you send me the login to jtermaat@3dweb.nl ?

    Plugin Author jtermaat

    (@jtermaat)

    1 year ago

    Hi,

    If I disable Elementor Pro you can edit the Elementor widget. Of course this is not good solution but it is a start of something

    Plugin Author jtermaat

    (@jtermaat)

    1 year ago

    I made a fix for it. In version 1.7.4 this problem is solved. It’s already on your site. Thanks for letting me in so I find the bug

    Thread Starter sebsonntag

    (@sebsonntag)

    1 year ago

    that’s great news – and great support, thx a lot!

    Thread Starter sebsonntag

    (@sebsonntag)

    11 months, 3 weeks ago

    Hey, I’m again running an issue. Once I change settings on your page https://www.360-javascriptviewer.com/, f. e. changing speed or reverse, the page and code won’t update. So what do I need to do to get the correct code for my page?

    Plugin Author jtermaat

    (@jtermaat)

    11 months, 3 weeks ago

    Hi,

    Can you try it again? It was a small bug on the site. Thanks for your notification!

Viewing 6 replies - 1 through 6 (of 6 total)
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