Support » Plugin: Forminator Payment, Quiz and Contact Form Plugin » Leave this page warning in Forms Editor

  • pb52

    (@paulbarrett1952)


    Every time I update a form and navigate somewhere else I get the standard browser warning that leaving the page will be lost as if I have NOT saved. The edits have been saved but Forminator or my browser doesn’t think so

    If I go into edit mode on a form, look at a field’s properties and exit without making any changes, I get the same warning.

    It’s driving me nuts.

    I’d appreciate any suggestions please.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Jorge – WPMU DEV Support

    (@wpmudev-support7)

    Hey there @paulbarrett1952

    Sorry to hear that you’re having those issues, it must be annoying :S

    I just ran a test on my development site with the most recent version of Forminator and didn’t have that issue.

    Could you please run a plugin conflict test to be sure that it’s not other plugin causing this issue? Also, is this only with Forminator or do you see the same issue when checking posts/pages/custom post types?

    To run a conflict test you need to deactivate all plugins, except Forminator and see if the issue continues. If everything is well, activate one plugin at a time to find the one that causes this.

    Follow the steps from the flowchart:
    https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Just in case, please back up your site, so if something will go wrong site can be restored.

    Let us know how it goes.

    Regards,

    Jorge

    pb52

    (@paulbarrett1952)

    I only get the issue with Forminator, and it’s a conflict with my theme, OceanWP, which I cannot change

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @paulbarrett1952

    Did you try with an alternative browser, just to exclude this possibility as well? If not, could you please give that a try as well?

    Thank you,
    Dimitris

    pb52

    (@paulbarrett1952)

    Yes. Firefox and Chrome

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @paulbarrett1952 ,

    Are you by any chance on the Ubuntu/Linux system maybe? I have tested this on my site Firefox/Ubuntu and I can replicate the same issue.

    kind regards,
    Kasia

    pb52

    (@paulbarrett1952)

    Yes the site is Ubuntu. I’m glad you were able to replicate the issue. That’s the first step towards a fix! 🙂

    Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    Hello @paulbarrett1952 ,

    Thanks for the confirmation. I’ve reported this to our developers.

    kind regards,
    Kasia

    Hey,
    I too have this issue.
    With Firefox 68.0.1 and Microsoft Edge 44.17763.1.0, didn’t tested other. Server is not Ubuntu, but is Linux.

    I tested on two different WordPress installations, one of them I deactivated all plugins and switched to the default themes 2019 and 2017.

    It happens when we go to Forms or Quiz which I tested, and when there is already a Form or a Quiz and we just click on Edit and open the page to edit the Form, doesn’t need to make any change or even save/update/publish, clicking on any other page the message pops up.

    It’s curious the I experienced it didn’t had save/update/publish one time or two, but it has been working. But it can bring down the confidence on Forminator, I sure this issue will be repaired.

    Ah! I have even changed my Firefox privacy settings to default. No, it still is not a solution:D

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Appreciate the update @nandocoelho

    I can see in our bug tracker program that there’s already a fix for this, which will be included in a future release. If there’re any further insights over this, we’ll keep you posted here.

    Thank you,
    Dimitris

Viewing 10 replies - 1 through 10 (of 10 total)
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